Technical Delivery Lead - London - Permanent

Job description

Job - Technical Delivery Lead

Location – London



Be part of a world-class digital workplace agency.


WM Reply are a 120 person, and fast growing, Microsoft Cloud consultancy. We are part of the 9,500 strong Reply group. With offices in London, Chester, Manchester, Minsk, Amsterdam & now Chicago. We work with leading enterprise clients building amazing Modern Workplaces and websites.


With an impressive roster of clients, including Microsoft, Barclays, The Body Shop and Rolls-Royce, you`ll be contributing to a growing team famed for their expertise in connecting people with technology.


We are looking for a Technical Delivery Lead to work closely with our Product Manager, Project Managers and Business Analysts on the redesign of a clients website. 


As a Technical Delivery Lead, you will:

  • Own technological solutions to implement designs made for our customers, including content management, infrastructure, tooling.
  • Represent the Reply Team and be the key liaison point with Business/IT stakeholders to understand and translate business requirements into market leading online experiences
  • Use a mixture of customer insight, analytics, usability/MVT results, and best practice knowledge to recommend, prioritize, shape and deliver improvements, often working with UX consultants and agencies
  • Align business needs and strategies with the platform deliverables, working with stakeholders across multiple time zones.
  • Work with BA and Design teams to translate business needs into user stories, communicating these out to Development teams.
  • Ensure an Agile / Scrum framework is maintained across your teams.
  • Champion digital Customer Experience throughout the business.

You'll have... 

  • Worked as a Technical Delivery Lead in a global company, interacting with stakeholders across multiple time zones.
  • Experience ideally gained in an E-commerce, Travel, Leisure, Retail or other complex, fast-moving operationally-focussed environments.
  • Knowledge of development techniques e.g. SCRUM, Agile & Waterfall
  • Awareness of multiple CMS’ (ideally Sitecore), programming languages and design concepts.
  • User-focused individual who keeps the customer at the heart of everything you do, while having strong commercial awareness.
  • Passionate about digital product development and constantly looking for ways to improve it.




At HQ, we have a budding comedian, a spin instructor, a DJ, a backflip world record holder, a DJ, a goth model and a cartoonist. Our offices are equipped with Xboxes, a fully-stocked beer fridge, Dungeons & Dragons club and plenty of nerf guns. The diversity - we have people from across all walks of life - a mix of nationalities, sexualities, religions, genders and interests so buckle in and apply already!

Company Culture

Check out this video to get a better idea of our company culture!