Support Specialist/ Junior O365 Consultant

Job description

WM Reply is an innovative digital consultancy with offices based in Minsk, Central London, Manchester & Chester. Working with some of the world's leading brands, we pride ourselves on the award-winning sites that we create as well as the engaging and creative marketing campaigns that are launched globally.

We are looking for a  Support Specialist/ O365 Consultant Assistant to support migrations, usage and customizations of client’s O365 instance. 

Requirements

Must have:

  • Excellent spoken and written English (Upper-Intermediate+);
  • BA/Technical or Client-facing support/Data migrations background;
  • Eager to learn new things quickly;
  • Technical and analytical mindset;
  • Multitasking, stress tolerance.

Nice to have:

  • Any O365/SharePoint experience;
  • Data migrations experience;
  • Client facing support;
  • PowerShell scripts running/maintenance.

Responsibilities:

  • Run, maintain and support data migrations to O365 (incl. data analysis, migration tools and scripts runs and monitoring, troubleshooting, reports);
  • Client facing communication, supporting them with O365 OOB usage and ways of customizations, as well as during migration process;
  • Simple O365 customizations (SharePoint sites creation, Power Automate flows).

Quirks you’ll love:

  • Competitive salary, protected from inflation risks;
  • Opportunities to learn and grow in a global environment;
  • Appropriate mentoring and training, to be successful in their position;
  • Every day is different with interesting and challenging tasks;
  • Social events: Christmas party's, summer meet ups and Pizza Fridays;
  • Benefits: Voluntary medical insurance, sports, English language courses, 2 weeks of paid paternity leave, birthday gifts, 100% paid medical sick-leave;
  • The opportunity to develop useful solutions for widely recognized international brands;
  • Located right next to the metro station;

Company Culture

Check out this video to get a better idea of our company culture!