Senior Business Analyst

Job description

Job – Business Analyst

Location - London

Salary –  £50,000 - £60,000 + Bonus

Full time & Permanent

Be part of a world-class digital experience agency.

The “Web” team at WM Reply are a 75 person, and fast growing, digital experience agency, development house, and consultancy. We are part of the 10,000 strong Reply group. With offices in London (HQ), Chester, and Minsk. We work with leading enterprise clients designing, building, and delivering best-in-class websites and applications for an impressive roster of clients, including Microsoft, easyJet, Vodafone, and Domino’s.


  • Experience in a Business Analyst role
  • Strong communication skills
  • Degree Qualified - 2:1 or above
  • Consultancy or agency background is a plus


  • Work with client stakeholders, external parties and/or partners to capture and analyse functional and non-functional requirements and act as a liaison between the stakeholders and the delivery team.
  • Alongside other colleagues, strive to build upon our Business Analyst practice.
  • Manage and own relationships with Clients.
  • Considering the end-user in the design and implementation of solutions.
  • Proactively highlight risks, issues, or dependencies.
  • Ensure Delivery Leads and Project Managers are kept aware of the status of assigned projects, providing regular updates on progress and issues.
  • Anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
  • Staying up to date on the latest process and IT advancements.
  • Effectively communicating to cross-functional team members and stakeholders.
  • Gathering critical information from meetings with various stakeholders and producing useful reports.
  • Providing leadership, training, coaching, and guidance to junior staff (DOE).
  • Performing user acceptance testing.
  • Supporting Delivery Lead in developing project plans, and monitoring performance.


  • Flexible working – 9-10am to 4-5pm
  • Commission on identified sales/opportunities
  • iPhone + Laptop of choice (Windows or Mac)
  • Training and knowledge sharing sessions across the wide range of Reply specialisms
  • Frequent social events and activities
  • Beautiful offices in a Central London location opposite the tube (Victoria)