Be part of a world-class digital workplace agency.
WM Reply are a 120 person, and fast growing, Microsoft Cloud consultancy. We are part of the 9,500 strong Reply group. With offices in London, Chester, Manchester, Minsk, Amsterdam & now Chicago. We work with leading enterprise clients building amazing Modern Workplaces and websites.
With an impressive roster of clients, including Microsoft, Barclays, The Body Shop and Rolls-Royce, you`ll be contributing to a growing team famed for their expertise in connecting people with technology.
We are looking for a Product Owner to work closely with our Product Manager on the redesign of a clients website.
As a Product Owner, you will:
Own multiple workstreams on a global customer experience platform.
Represent the Reply Team and be the key liaison point with Business/IT stakeholders to understand and translate business requirements into market leading online experiences
Use a mixture of customer insight, analytics, usability/MVT results, and best practice knowledge to recommend, prioritize, shape and deliver improvements, often working with UX consultants and agencies
Align business needs and strategies with the platform deliverables, working with stakeholders across multiple time zones.
Work with BA and Design teams to translate business needs into user stories, communicating these out to Development teams.
Ensure an Agile / Scrum framework is maintained across your teams.
Champion digital Customer Experience throughout the business.
Worked as a Product Owner in a global company, interacting with stakeholders across multiple time zones.
Experience as a Business Analyst or Project Manager, ideally gained in an E-commerce, Travel, Leisure, Retail or other complex, fast-moving operationally-focussed environments.
Knowledge of development techniques e.g. SCRUM, Agile & Waterfall
Awareness of multiple CMS’ (ideally Sitecore), programming languages and design concepts.
User-focused individual who keeps the customer at the heart of everything you do, while having strong commercial awareness.
Passionate about digital product development and constantly looking for ways to improve it.
At HQ, we have a budding comedian, a spin instructor, a DJ, a backflip world record holder, a DJ, a goth model and a cartoonist. Our offices are equipped with Xboxes, a fully-stocked beer fridge, Dungeons & Dragons club and plenty of nerf guns. The diversity - we have people from across all walks of life - a mix of nationalities, sexualities, religions, genders and interests so buckle in and apply already!
Check out this video to get a better idea of our company culture!