Job Title: Adoption Change Management Consultant

Location: Chicago, IL

Full time and Permanent

Be part of a world-class digital workplace agency.

WM Reply is looking for a motivated, mid-level Adoption Change Management (ACM) Consultant. We help enterprise clients launch and migrate to Microsoft 365 technologies with adoption change campaigns through end-to-end strategic planning, great design and inspired creativity. We are looking for someone who is flexible and willing to take on a wide spectrum of tasks in addition to change management projects. This position is based in Downtown Chicago.

Role Responsibilities

• End-to-end adoption change management strategy, planning and delivery
• Communications and Training planning and content development and delivery
• Client and stakeholder engagement
• Presales/sales activities and deliverables
• Marketing activities and deliverables
• Webinar production and delivery
• Project management for technical projects
• Other tasks that emerge due to business need
• Mentoring and coaching junior consultants

Preferred Experience and Abilities

• Change management, communications and/or training experience - you'll be working directly with clients, so collaborative interpersonal skills are a winner.
• Ability to develop clear communications, dazzling presentations, titillating communication campaigns, and/or engaging training/learning content.
• Ability to deliver workshops and training/learning sessions to varied stakeholder audiences.
• Problem solver with analytical abilities who thinks in terms of developing solutions to drive adoption results.
• User experience advocate who is convincing and persuasive in messaging to end users and target audiences about 'what's in it for me?’
• Delivery focused – our clients love us because we get stuff done.
• Overachiever who loves creating things and delivering on time.
• Ability to deliver and manage sales and marketing activities.
• Ability to coach and mentor junior team members.
• Professional and business-minded, but fun with a great sense of humor; confident in your creative ideas; willing to learn new things; and above all, good at what you do.
• Ability to learn new technology quickly and to translate the benefits into training and communications.

Qualifications and Requirements

• Outstanding executive presence and communications skills
• Bachelor’s degree required; Master’s preferred.
• 3-5 years of experience in related role/field.
• Experience with Microsoft Office 365, Power Platform SharePoint and/or digital transformation is a big plus.
• Webinar/video production skills a plus.
• Availability to travel as needed (up to 20%).
• Prosci certification preferred.

Reply offers:

• Market competitive compensation (base salary and bonus).
• Health & Dental Insurance.
• Vision, Disability and life Insurance (100% company paid).
• 401(k) company match
• Paid Time Off – Vacation and Sick time.
• Company Paid holidays.
• Opportunities for training and certification in skill area.
• Appropriate mentoring and training, to be successful in their position.
• Opportunities to learn and grow in a global environment

• Flexible working
• Training and knowledge sharing sessions, both inside and outside of the Microsoft space
• In-office bar fridge (fully stocked), the latest laptops, and a sofa filled breakout area

Quirks you’ll love:

• We’re part of the Reply group and there are always
  
• Flexible working – we have core hours but no set start or leave time
  
• Training and knowledge sharing sessions, both inside and outside of the Microsoft space
• The latest tech equipment

Diversity

At HQ, we have a budding comedian, a spin instructor, a DJ, a backflip world record holder, a DJ, a goth model and a cartoonist. Our offices are equipped with Xboxes, a fully-stocked beer fridge, Dungeons & Dragons club and plenty of nerf guns. The diversity - we have people from across all walks of life - a mix of nationalities, sexualities, religions, genders and interests so buckle in and apply already!

Company Culture

Check out this video to get a better idea of our company culture!