Adoption Change Management - Senior Manager

Job description

Reply is looking for a motivated individual for Modern Workplace Adoption & Change Management -Senior Manager to spearhead impactful change around modern digital workplaces. We help clients introduce the latest technology and then connect their people through launch, change and adoption campaigns, great design, inspired copy and a dash of creativity. Engaging with leading companies to grow their digital work capability. Position is based in Chicago, IL.


  • Bachelors or Masters in information Systems or Business required
  • Experience building client relationships and customer success experience required
  • A change & communications professional – someone who loves words and pictures. You pride yourself on writing clear communication, dazzling presentations and titillating communication campaigns.
  • Be an influencer for digital adoption around Microsoft Technology stack (MS Teams, Yammer, M365) collaboration tools
  • Be a technology advocate - you'll be convincing and persuasive in your messaging to client's employees about 'what's in it for me?’.
  • Be a client advocate and drive growth opportunities for WM Reply
  • Delivery focused – our clients love us because we get stuff done. You’ll be an overachiever who love creating things and delivering on time.
  • A people person - an understanding of what makes people tick at work will be your guiding compass. You'll be working directly with clients, so interpersonal skills are a winner.
  • Professional and business-minded, but fun with a great sense of humor; confident in your creative ideas; willing to learn new things; and above all good at what you do.
  • Manage and develop a team of high potential professionals.

Reply offers:

  • Market competitive compensation (base salary and bonus).
  • Health & Dental Insurance.
  • Vision, Disability and life Insurance (100% company paid).
  • 401(k) company match
  • Paid Time Off – Vacation and Sick time.
  • Company Paid holidays.
  • Opportunities for training and certification in skill area.
  • Appropriate mentoring and training, to be successful in their position.
  • Opportunities to learn and grow in a global environment
  • Flexible working
  • Training and knowledge sharing sessions, both inside and outside of the Microsoft space
  • In-office bar fridge (fully stocked), Xbox, the latest iPhones and laptops, and a sofa filled breakout area

About Reply

Reply US is part of Reply Group, a leading consulting company, specializing in innovative solutions based on new cutting-edge technologies. With more than 8000 employees globally, Reply is a center of excellence in a variety of technologies and practices. Reply provides to leading industrial groups, both in Europe and North America, with effective support in terms of the definition and development of business models enabled by the new technology and communication-based paradigms, such as Social Networking, Cloud Computing and the Internet of Things, to optimize and integrate processes, applications and devices.

Quirks you’ll love:

  • We’re part of the Reply group and there are always
  • Flexible working – we have core hours but no set start or leave time
  • Training and knowledge sharing sessions, both inside and outside of the Microsoft space
  • The latest tech equipment


At HQ, we have a budding comedian, a spin instructor, a DJ, a backflip world record holder, a DJ, a goth model and a cartoonist. Our offices are equipped with Xboxes, a fully-stocked beer fridge, Dungeons & Dragons club and plenty of nerf guns. The diversity - we have people from across all walks of life - a mix of nationalities, sexualities, religions, genders and interests so buckle in and apply already!

Company Culture

Check out this video to get a better idea of our company culture!